Ratios: Class sizes have strict ratios. Jump reserves the right to increase ratios when it is deemed safe to do so.

Fees/Tuition: Tuition is paid by credit card via our online booking system. E-transfer is accepted under the condition that an active credit card is listed on your account.

Monthly Fees
Tuition (Monthly Fee) is due and will be processed on the 25th of the preceding month. For example, payments for the month of September will be processed on August 25. For registrations after the 25th of the month, tuition will be due upon enrollment.

Withdrawals from classes: If you would like to discontinue your Jump classes, be sure to submit a Withdrawal Request Form by the 20th of the current month. We will withdraw you from your class at the end of the current month and you will not be charged for the following month on our billing date. Submission of the Withdrawal Request Form does not confirm the withdrawal. Heads up! We do not provide refunds or credits for tuition fees charged on our monthly billing date or at the time of registration.

Transfers: If your child is currently enrolled in Jump classes and you would like to transfer to a different class time or your child is aging up to the next level, submit a Transfer Request Form by the 20th of the current month. We’ll do our best to enroll your child in your preferred class time but we cannot guarantee a space will be available. Submission of the Transfer Request Form does not confirm the transfer. Should a transfer be completed, your child will start their new class time during the first week of the following month.

Our makeup classes are unique to our program and have a few limitations and conditions.

1. Families can book a makeup class in a class where there is a spot available. Popular class times fill up quickly and we are not able to offer make-ups in full classes. We want to make sure everyone participating in class is able to enjoy the space and we cannot guarantee that availability for make up classes.

2. We do not guarantee availability of makeup class options. Please be considerate of others, and try not to book multiple make ups in the same high-demand class.

3. A makeup class must be booked and attended within 30 days of the missed class. Families have the option to schedule a makeup for an upcoming absence to account for busy schedules.

4. Makeups can only be taken by currently enrolled students. Once we have accepted your withdrawal request, you are not able to schedule a make up beyond your last day of class. We are only able to offer currently enrolled students to make up a missed class.

5. A Makeup class must be booked at least 12 hours in advance to support our team in preparing for the class.

6. Families that mark themselves as absent for an upcoming class will make their spot in class available to other students to use as a makeup.