Jump strives to make your experience with us friendly, honest and hassle-free.
To keep everything fair, here is the fine print!
Jump Play (Drop-In)
Jump Play is a drop in, unstructured play time open to children aged six months to seven years old.
Payments are made at arrival. No shows will be billed the full amount. Registration for drop in must be completed online on the DAY OF the drop in. Jump Play drop-ins are open to all families. They are intended as an opportunity to become familiar with Jump and to further explore the themes and concepts introduced during our regular classes. All participants must follow the gym rules. All drop in fees include GST.
Jump Play punch cards expire one year from date of purchase.
For twins registered in the same class and in the same term we offer a 10% discount on the 2nd registration
For a child registered in more than one class per term, we offer a 20% discount on 2nd and 3rd classes
The 3rd child in a family registered for date night is free
Punch cards for Jump Play mean you get 1 class free
All requests received between the time of registration and the start of the 3rd class will be pro-rated for the remaining classes and subject to a 10% administrative fee.
Remaining balances will be credited to your child’s Jump account and cannot be redeemed for cash.
There will be no cancellations after the start of the 3rd class without a medical note.
If you need to cancel/withdraw from a Camp, fees will be credited to your Jump Account minus a 10% admin fee if notice is received at least 48 hours before the Camp begins. After this, no credits or refunds will be issued.
We won’t be able to guarantee make-up classes for camps. Whenever possible we will accommodate transfers within the camp week but cannot extend credits or transfers outside of the camp times.
Payments for Date Nights will be processed at the time of registration. If you need to cancel/withdraw from a Date Night, a 10% admin fee will be charged for Date Nights cancelled with at least 48 hours notice. With less than 48 hours notice, no refunds will be given.
All fees are due at the time of booking.
If the cancellation is received from time of booking and 2 weeks prior to the party Jump will refund or credit 90% of the party fees.
If the cancellation is received less than 2 weeks prior to the party no refund or credit will be issued.
All cancellation notices must be received in writing and submitted to firstname.lastname@example.org or email@example.com
Extra Party Guests
You will be busy and active for the whole class, for this reason, please leave distractions (cell phones, coffee, newspapers…) in the cubbies.
*Our coaches know what’s best for each class and will use their discretion